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SilverStorm Blog

How Lead Digital Transformation Trend in 2017

Posted by David de Matias Batalla on Feb 24, 2017 12:43:27 PM

SilverStorm, an IT Consulting firm characterised by its innovative approach, puts at your disposal, the following digital transformation content.

Each week we research and find our best “Top 5” articles published online which include such topics as Digital Transformation.

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Topics: CIO, blog, customerservice, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops

How firms can face up financial challenges in digital transformation

Posted by David de Matias Batalla on Feb 23, 2017 12:15:02 PM

Acording with Equip Global, despite the intense adoption of digital technologies and the power of digitalisation to transform business processes, customer satisfactions and business models, many banks, insurance, investment management companies… are still facing up many challenges unique to financial industry

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

Transformation: Managing based on profits and value creation

Posted by Raúl Poveda on Feb 22, 2017 11:55:54 AM

Analysing scarcity and risks, bringing solutions and govern organizations based on value creation and profits generation

In any organization or business the transformation process is a complex process that involves structural aspects in the organization and imparts changes to the value chain, causing disruptive changes in the orientation and relationship with the environment and customer in financial activities and social relationships.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

Chief Executive Officer: The key driver of digital transformation in your company

Posted by David de Matias Batalla on Feb 21, 2017 11:41:00 AM

In spite of what is thought the Chief Executive Officer (CFO), in 21st century organizations, is a key driver in digital transformation for any company. According to a recent analysis, published by `Chartered Global Management Account´ (sponsored by Oracle), the central role of a CFO in decision making activities makes them in an approved voice able to carry out effective digital transformation.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

Enterprise Architecture & Certification for Enterprise, IT and Business Architects – Global Leading Standard

Posted by David de Matias Batalla on Feb 20, 2017 1:02:46 PM

The Open Group´s Enterprise Architecture (EA) standards and certification programs have been recognised and adopted through the world. Members are given the ability to grow professionally, gain personal recognition, and establish professional contacts by having access to relevant knowledge, resources and experience, and have the opportunity to network with a world-class community of experts and peers.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

IT4IT standards and certifications, key to generate add value in organizations

Posted by David de Matias Batalla on Feb 17, 2017 11:15:07 AM

SilverStorm, an IT Consulting firm characterised by its innovative approach, puts at your disposal, the following digital transformation content.

Each week we research and find our best “Top 5” articles published online which include such topics as Digital Transformation and IT4IT.

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Topics: CIO, blog, customerservice, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops

Facilities Service Management: Involving the Whole Organization

Posted by David de Matias Batalla on Feb 16, 2017 10:31:00 AM

SilverStorm, an IT consulting firm, characterised by its innovative approach it puts at your disposal digital transformation content.

Facilities Service Management is a business area involving many people and one in which numerous organizations have altered views

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

Integration of New Technologies on Project Management Activities

Posted by David de Matias Batalla on Feb 14, 2017 11:03:12 AM

SilverStorm, an IT consulting firm, characterised by its innovative approach it puts at your disposal digital transformation content.

Each week we inform you about our digital transformation and its implications on different business areas that firms have. This week post is focused on Project Manager and its role on digital transformation.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

How to implement a successful Change Management in your enterprise

Posted by David de Matias Batalla on Feb 10, 2017 11:06:57 AM

SilverStorm, an IT Consulting firm characterised by its innovative approach, puts at your disposal, the following digital transformation content.

Each week we research and find our best “Top 5” articles published online which include such topics as Digital Transformation, Customer Service & Service Management.

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Topics: CIO, blog, customerservice, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops

How to lead Change Management through Digital Transformation

Posted by David de Matias Batalla on Feb 9, 2017 10:00:23 AM

SilverStorm, an IT consulting firm, characterised by its innovative approach it puts at your disposal digital transformation content.

Traditionally, many Senior Executive´s advocate in their slogans and speeches for stability as an advantage and to increase competitiveness. They used this message to attract customers with the goal to convey confidence and less risk than their competitors. Nowadays, the environment is characterized by being volatile and uncertain where the key factor to compete is not stability but change.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

SilverStorm

SilverStorm bridges the gap between the strategy and the transition for business-orientated service management. We listen to what our customers want to achieve; their success is what as a company, and, as an individual, counts.
 
We deliver next-generation service management as part of the digital transformation that our customers wish to achieve. We innovate by adopting disruptive technologies that focus on the business operation and the IT infrastructure. We solve our customers' challenges to create business services that manage heterogeneous environments across a hybrid platform.
 
Our DNA does not permit us to settle for anything less than excellence within every group of the company.

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