SilverStorm Blog

Patch Problems Causing Windows Pain? Make it a Team Effort

Don’t Monitor NFV With On-premises Software

Running IT as a Business using IT4IT and ServiceNow

GDPR Compliance and Your Zenoss Deployment

Problems Happen in End-User Computing; The Key is How You Handle Them

Best practices for implementing the Incident Management application

End-User Computing in the Enterprise: Everything’s Great Until the Big One Ignites

Winning at SCALABILITY With Software-Defined IT Operations

ServiceNow® Project Portfolio Management product enhancements and updates in the Kingston release.

Like Bread & Butter: HR & IT are the Perfect Combo to Deliver the Ultimate Employee Experience

ITSM ServiceNow, improving the user experience

Back On Track: IT Operations And The Analytics Advantage

What every IT Director needs to know about GDPR

Using ServiceNow for CRM That Isn't CRM

Five New Gartner Hype Cycle Reports Confirm Increasing Focus on End-User Experience Management

Who should be responsible for cybersecurity?

Breathing New Life into the Customer Lifecycle

Improve performance by displaying "just enough" data

The Role of the CISO in Preventing Data Breaches

ITOM & ITIM in Industry 4.0 The digital transformation in ITOM

How to Improve the Customer Experience Using Internet of Things

You're Doing It Wrong: What to Measure in Customer Service

The Costly Impact of Data Privacy Failure

Customer Service Trends: Operations Become Smarter and More Strategic

Cyber security is becoming a strategic goal

7 Steps to Deliver an Excellent Customer Service

5 Trends in Cybersecurity for 2018

The New Customer Services Management Concept

What’s New in Kingston for Performance Analytics?

What is cyber security?

The Digital Component in Transforming the Customer Experience

ServiceNow Governance, Risk, and Compliance

Eight Simple Ways Leaders Can Boost Employee Engagement

ITSM Drives Successful Digital Transformation in Organizations

Transforming the Health of HR Operations

Why Service Management Is No Longer Just About IT

IT Service Management Trends to Watch in 2018

How Artificial Intelligence Can Eliminate Bias And Improve HR Operations

9 Steps to Success in an Onboarding Process

How IT Service Management Deliver Value in Digital Firms

ITSM, "To infinity and beyond!” Current situation and trends of the ITSM industry

ITSM Trends in Digital Transformation in 2018

Some Reasons to Adopt Business Process Automation

HR Trends in Digital Transformation

ServiceNow: Incident & Problem

Big Data Trends

ServiceNow Application Development: The process and creation options

Demystifying Digital Transformation and its Benefits

Some Keys Internet Of Things (IoT) Trends To Watch For In 2018

A Single Integrated Environment to Rapidly Build Applications for Any Business Need

Benefits of Moving Business Applications to the Cloud

Learning about Digital Transformation

Is your company ready for digital transformation?

2017, the most important year of Business Applications

ServiceNow Store: Business Apps at Lightspeed

How does ITOM support to Event Management?

Security Incident Response overview

How firms can separate data and process within ServiceNow?

How can firms automate complex multi-system tasks?

How customers can control the ServiceNow employee´s access to their instances?

ServiceNow Discovery: Creating relationships between computer systems

Connecting Security and IT

Cloud Provisioning by IT Operations Manager

Resolve Real Security Threats Fast

Putting Service First Insights from Today’s Customer Service Leaders

Cloud Computing: Transitioning from Builder to Broker

What is the Role of Marketing Manager in Digital Transformation?

The Total Economic Impact™ Of ServiceNow: Cost savings, reducing legacy system costs

Magic Quadrant for IT Service Support Management Tools

Last Trends on Customer Service Management

Ways to Transform the Business in 2017 (II)

Ways to Transform the Business in 2017 (I)

The security on cloud, an advantage against Software

The Foundation For IT and Business Transformation

Customer Experience using ServiceNow

CIO, leading Digital Transformation

2017, the most important year of Customer Service Management

Security Operations in cloud enviroment

DevOps Engineer, are they necessary to implement Digital Transformation in Firms?

Deliver and Manage an Effortless Customer Services and Experiences

DevOps - Development & Operations in 21st Century Organisations

The Role of Chief Digital Officer in Digital Transformation

What are Agile´s trends for 2017?

How CIOs can Develop IT Services to get ‘Digital Ready’

Digital Transformation through Change Management

The CIO Imperative: Driving Enterprise Velocity

The Importance of ‘IT Governance’ Within Transformation Digital

The new trends of Digital Transformation in 2017

IT4IT™ - Managing the Business of IT

The new Digital Marketing Trend: Marketing Automatizacion, What it is?

Performance Analytics and Reporting with ServiceNow

The Role of Data Integration in Digital Transformation

Welcome to TOGAF® an Open Group Standard

How Lead Digital Transformation Trend in 2017

How firms can face up financial challenges in digital transformation

Transformation: Managing based on profits and value creation

Chief Executive Officer: The key driver of digital transformation in your company

Enterprise Architecture & Certification for Enterprise, IT and Business Architects – Global Leading Standard

IT4IT standards and certifications, key to generate add value in organizations

Facilities Service Management: Involving the Whole Organization

Integration of New Technologies on Project Management Activities

How to implement a successful Change Management in your enterprise

How to lead Change Management through Digital Transformation

Manage, Measure and Create Insight

The Role of HR in Digital Transformation

SaaS, doing business successful

Agile Development defines tasks and maintain software throughout the lifecycle

Customer Service Management, the value proposition that all enterprise needs

ServiceNow Customer Service Management (CSM),improve your efficiency and  customer satisfaction

DevOps Culture, integration between Development & Operations

Cloud Management, the current key competitive factor

Learn About The Top Five Trends in Cloud Computing of 2017

Recommended lectures about Digital Transformation

Top 5 articles for the week regarding Digital Transformation

Electronic mail, productivity’s “false friend”

Top 5 articles for the week regarding Digital Transformation

We weren't the first to this party...

Top 5 articles for the week regarding Digital Transformation

ServiceNow Launches Business Command Center for CIOs

Top 5 articles for the week regarding Digital Transformation

The success of a business, is a reflection of its human team

Top 5 articles for the week regarding Digital Transformation

The importance of a Consumerized Service Delivery model

Helsinki, the latest version of ServiceNow

The digital revolution and the Knowledge-based Society

Transformation or no transformation, that is the question

SilverStorm Solutions

SilverStorm bridges the gap between the strategy and the transition for business-orientated service management. We listen to what our customers want to achieve; their success is what as a company, and, as an individual, counts.
 
We deliver next-generation service management as part of the digital transformation that our customers wish to achieve. We innovate by adopting disruptive technologies that focus on the business operation and the IT infrastructure. We solve our customers' challenges to create business services that manage heterogeneous environments across a hybrid platform.
 
Our DNA does not permit us to settle for anything less than excellence within every group of the company.

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