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Nexthink

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Back On Track: IT Operations And The Analytics Advantage

Posted by Nexthink on Apr 19, 2018 10:29:45 AM

IT operations has gone off the rails. It’s not the fault of hard-working technology professionals — in fact, it’s just the opposite — but as noted by Tech Republic, a recent study found that 62% of employees reported “broken IT processes” within their organization, and just 24% said they received “very prompt service” from in-house support.

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Topics: CIO, Technology, Cloud, CEO, Digitaltransformation, ServiceNow, servicemanagement, Nexthink, HR Manager, cyber security

What every IT Director needs to know about GDPR

Posted by Nexthink on Apr 5, 2018 3:39:00 PM

There’s been tons of buzz around it for a while, but soon it will be here. The General Data Protection Regulation (GDPR) will take effect May 25, 2018, and will impact every company in any industry around the world that processes the personal data of European Union (EU) residents.

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Topics: CIO, Technology, Cloud, CEO, Digitaltransformation, ServiceNow, servicemanagement, Nexthink, HR Manager, cyber security

Five New Gartner Hype Cycle Reports Confirm Increasing Focus on End-User Experience Management

Posted by Nexthink on Mar 15, 2018 1:49:14 PM

Nexthink was recently included as a sample vendor among only a handful of solutions in five prominent Hype Cycle Reports from Gartner, addressing the markets for IT Performance Analysis; Unified Workspaces; Back-Office Analytic Applications; Digital Design; and Software as a Service. In each of these reports, the consensus was that these are growing markets with the potential to provide high business and productivity benefits to enterprises.

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Topics: CIO, Technology, Cloud, CEO, Digitaltransformation, ServiceNow, servicemanagement, Nexthink, HR Manager, cyber security

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