SilverStorm Blog

Transforming the Health of HR Operations

Posted by David de Matias Batalla on Jan 10, 2018 10:52:48 AM

HR management system must ensure that companies are operating as efficiently and effectively as possible. Old solutions that many firms have implemented are involved on continual enterprise growth those features cannot deliver an excellent service to all the organization.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, Digitaltransformation, ServiceNow, servicemanagement, devops, HR Manager, HR management, Onboarding Plan

Why Service Management Is No Longer Just About IT

Posted by David de Matias Batalla on Jan 9, 2018 11:50:39 AM

IT Service Management, or ITSM for short, may have IT in its name – but service management is not just about IT. If we take a few steps back, traditionally users have contacted IT departments for one of three reasons; wanting something fixed, wanting another kind of assistance or wanting something new. This means that the IT team has become adept at putting in place processes to address enquiries with speed, efficiency and accountability. These typical reasons for getting in contact are no different for other business departments.

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Topics: CIO, HR, Technology, Cloud, ITSM, CEO, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss, Digital Strategies, it service management

IT Service Management Trends to Watch in 2018

Posted by David de Matias Batalla on Dec 29, 2017 9:31:00 AM

SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition.  SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. Each week we research and find our best “Top 3” articles published online which include such topics as Digital Transformation.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss, it service management

How Artificial Intelligence Can Eliminate Bias And Improve HR Operations

Posted by David de Matias Batalla on Dec 20, 2017 12:00:00 AM

The use of artificial intelligence (AI) is growing, and according to many reports, it is expected to double economic growth by 2035 with its integration. From simple AI pieces to more complex problem-solving uses, the technology has multiple benefits that can help make employees more productive, efficient and error-free.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss, HR Manager, HR management, Onboarding Plan

9 Steps to Success in an Onboarding Process

Posted by David de Matias Batalla on Dec 19, 2017 11:37:06 AM

Onboarding is the action or process of integrating a new employee into an organization and familiarizing with one's products or services. Although many do not consider it, this one of the most important steps of any employee’s career plan. The hidden importance for many professionals is that what happens at this time of reception will have a direct impact on all the time the employee remains in the company through productivity, talent retention and decentralization.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss, Onboarding Plan

How IT Service Management Deliver Value in Digital Firms

Posted by David de Matias Batalla on Dec 19, 2017 11:08:30 AM

According to a last researches of ITSM published by many experts, the primary focus for digital companies’ plans is making business processes more efficient. Their thoughts concern is that they won’t be able to innovate fast enough to meet enterprise goals

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Topics: CIO, HR, Technology, Cloud, CEO, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss, it service management

ITSM, "To infinity and beyond!” Current situation and trends of the ITSM industry

Posted by Raúl Poveda on Dec 13, 2017 6:37:08 PM

After several years of opinions, predictions, studies, surveys but also; hard work, a clear strategy of improvement, evolution, self-criticism and adaptation, we must recognize that the industry and ITSM solutions have managed to position and consolidate as an element of contribution of value and differentiation in organizations. If we pull only statistics which indicate that the sector will grow from a turnover of $4.4 billion to $8.78 billion in 2021, this is enough to prove the importance of these ITSM solutions.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss

ITSM Trends in Digital Transformation in 2018

Posted by David de Matias Batalla on Nov 24, 2017 10:51:49 AM

SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition.  SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. Each week we research and find our best “Top 3” articles published online which include such topics as Digital Transformation.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss

Some Reasons to Adopt Business Process Automation

Posted by David de Matias Batalla on Nov 22, 2017 12:43:51 PM

According to TecVision, 25% of world’s economy will be digital in the next 3 years. For this reason, the current technological environment is forcing companies to transform their business models.

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Topics: CIO, customerservice, Technology, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, devops, agile, process automatization, Digital Strategies

HR Trends in Digital Transformation

Posted by David de Matias Batalla on Nov 17, 2017 11:22:07 AM

SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition.  SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. Each week we research and find our best “Top 5” articles published online which include such topics as Digital Transformation.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss

SilverStorm Solutions

SilverStorm bridges the gap between the strategy and the transition for business-orientated service management. We listen to what our customers want to achieve; their success is what as a company, and, as an individual, counts.
 
We deliver next-generation service management as part of the digital transformation that our customers wish to achieve. We innovate by adopting disruptive technologies that focus on the business operation and the IT infrastructure. We solve our customers' challenges to create business services that manage heterogeneous environments across a hybrid platform.
 
Our DNA does not permit us to settle for anything less than excellence within every group of the company.

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