SilverStorm Blog

DevOps Engineer, are they necessary to implement Digital Transformation in Firms?

Posted by David de Matias Batalla on Apr 18, 2017 4:29:24 PM

Discussion of what distinguishes DevOps engineers is all over blogs, articles and government forums. There are a number critical points, an example, pushing coders — not just code — over the wall into operations.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

Deliver and Manage an Effortless Customer Services and Experiences

Posted by David de Matias Batalla on Apr 6, 2017 5:42:40 PM

With the increasing costs of service delivery and decline of customer satisfaction, managing customers and cases with only CRM is not sufficient.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

DevOps - Development & Operations in 21st Century Organisations

Posted by David de Matias Batalla on Apr 4, 2017 12:41:56 PM

Development and Operations (DevOps) are a combination of cultural philosophy, practices and tools that increase an organisations capacity to procure applications and services quickly

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

The Role of Chief Digital Officer in Digital Transformation

Posted by David de Matias Batalla on Mar 28, 2017 11:56:58 AM

According to a Deloitte Report, “the rising number of millennials and digital natives will have its innate benefits as well as challenges. To thrive in this constantly evolving digital world, it’s crucial to attract and retain that top digital talent – but it can be a struggle to adapt an old-school office environment to fit the needs of these digital superstars, whose ideal work environment may differ somewhat from a ‘traditional’ workplace. Navigating these waters can be tricky but it is essential to surviving in the new digital economy”

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

What are Agile´s trends for 2017?

Posted by David de Matias Batalla on Mar 24, 2017 12:46:51 PM

SilverStorm, an IT Consulting firm characterised by its innovative approach, puts at your disposal, the following digital transformation content.

Each week we research and find our best “Top 5” articles published online which include such topics as Digital Transformation.

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Topics: CIO, blog, customerservice, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops

How CIOs can Develop IT Services to get ‘Digital Ready’

Posted by David de Matias Batalla on Mar 21, 2017 1:32:59 PM

Digital technologies (social media, mobile, analytics, and cloud) have made it possible for innovative companies to transform the way business is done. To maintain a relevant and competitive position in the market, in this day and age, companies need to become more responsive in the areas where their business users need to be able to make smarter decisions, acting upon them immediately, while also making their ‘back-office’ processes more agile

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

Digital Transformation through Change Management

Posted by David de Matias Batalla on Mar 21, 2017 9:52:48 AM

SilverStorm, an IT Consulting firm characterised by its innovative approach, puts at your disposal, the following digital transformation content.

Each week we research and find our best “Top 5” articles published online which include such topics as Digital Transformation.

Read More

Topics: CIO, blog, customerservice, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops

The CIO Imperative: Driving Enterprise Velocity

Posted by David de Matias Batalla on Mar 16, 2017 11:25:00 AM

Despite the well-known adage “slow and steady win the race”, this is not the case in business. It is important to save time and increase agility by eliminating outdated processes and automating repetitive and manual tasks.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

The Importance of ‘IT Governance’ Within Transformation Digital

Posted by David de Matias Batalla on Mar 14, 2017 12:01:28 PM

Digital transformation challenges organisations, highlighting the strong relationship of business cycles integrated with technology evolution.

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Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

The new trends of Digital Transformation in 2017

Posted by David de Matias Batalla on Mar 10, 2017 11:26:00 AM

SilverStorm, an IT Consulting firm characterised by its innovative approach, puts at your disposal, the following digital transformation content.

Each week we research and find our best “Top 5” articles published online which include such topics as Digital Transformation.

Read More

Topics: CIO, blog, customerservice, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops

SilverStorm Solutions

SilverStorm bridges the gap between the strategy and the transition for business-orientated service management. We listen to what our customers want to achieve; their success is what as a company, and, as an individual, counts.
 
We deliver next-generation service management as part of the digital transformation that our customers wish to achieve. We innovate by adopting disruptive technologies that focus on the business operation and the IT infrastructure. We solve our customers' challenges to create business services that manage heterogeneous environments across a hybrid platform.
 
Our DNA does not permit us to settle for anything less than excellence within every group of the company.

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