SilverStorm Blog

The Importance of ‘IT Governance’ Within Transformation Digital

Posted by David de Matias Batalla on Mar 14, 2017 12:01:28 PM
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Digital transformation challenges organisations, highlighting the strong relationship of business cycles integrated with technology evolution.


How can organisations face up to digital challenges satisfactory? SilverStorm proposes ‘Digital Governance’.

One of the most important factors for many organisations involved in digital transformation is the creation of shared units to support the entire company. This is primarily to develop digital services across organisations. With these vertical units organisations will reduce costs associated with digital transformation thanks to the decreased numbers of redundant initiatives, being created in a unique manner and consolidated through only one catalogue.

To carry out this action employees should have a series of digital competences to boost digital transformation.

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A ‘Governance Committee’ can realise digital transformation effectively. This committee is responsible for the prioritisation of digital initiatives, resources allocation and rules to adopt in organisations, ensuring the positive user and customer satisfaction.

IT Governance’ should look to achieve the effective digital transformation implementation through the definition of goals and its integration with IT Projects, having in mind the follow goals as key:

  1. Define clearly business strategy and IT initiatives
  2. Provide a clear identification of projects
  3. Maintain compromises as priorities
  4. Allocate resources necessaries to execute every IT initiative

Topics: CIO, customerservice, HR, Technology, CSM, Cloud, CEO, SaaS, Digitaltransformation, SilverStorm, ServiceNow, report, servicemanagement, devops, agile

SilverStorm Solutions

SilverStorm bridges the gap between the strategy and the transition for business-orientated service management. We listen to what our customers want to achieve; their success is what as a company, and, as an individual, counts.
We deliver next-generation service management as part of the digital transformation that our customers wish to achieve. We innovate by adopting disruptive technologies that focus on the business operation and the IT infrastructure. We solve our customers' challenges to create business services that manage heterogeneous environments across a hybrid platform.
Our DNA does not permit us to settle for anything less than excellence within every group of the company.

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