SilverStorm Blog

The Digital Component in Transforming the Customer Experience

Posted by David de Matias Batalla on Feb 6, 2018 2:09:47 PM

In this article we make visible the focus by McKinsey on what we’ve learned in building this operating model and the four success factors that are key to delivering superior digital experiences, as well as the challenges that companies across industries face in efforts to secure them

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Topics: Digitaltransformation, CIO, ServiceNow, servicemanagement, CEO, Technology, Cloud, devops, HR, change management, Onboarding Plan, HR Manager, HR management

Eight Simple Ways Leaders Can Boost Employee Engagement

Posted by David de Matias Batalla on Jan 18, 2018 4:02:36 PM

Digital transformation is one of the most urgently discussed topics in business today. CIO defines it as “the acceleration of business activities, processes, competencies, and models to fully leverage the changes and opportunities of digital technologies and their impact in a strategic and prioritized way.”

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Topics: Digitaltransformation, CIO, ServiceNow, servicemanagement, CEO, Technology, Cloud, devops, HR, change management, Onboarding Plan, HR Manager, HR management

Transforming the Health of HR Operations

Posted by David de Matias Batalla on Jan 10, 2018 10:52:48 AM

HR management system must ensure that companies are operating as efficiently and effectively as possible. Old solutions that many firms have implemented are involved on continual enterprise growth those features cannot deliver an excellent service to all the organization.

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Topics: Digitaltransformation, CIO, ServiceNow, servicemanagement, CEO, Technology, Cloud, devops, HR, change management, Onboarding Plan, HR Manager, HR management

How Artificial Intelligence Can Eliminate Bias And Improve HR Operations

Posted by David de Matias Batalla on Dec 20, 2017 12:00:00 AM

The use of artificial intelligence (AI) is growing, and according to many reports, it is expected to double economic growth by 2035 with its integration. From simple AI pieces to more complex problem-solving uses, the technology has multiple benefits that can help make employees more productive, efficient and error-free.

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Topics: Digitaltransformation, CIO, ServiceNow, servicemanagement, CEO, Technology, Cloud, devops, HR, change management, Nexthink, Zenoss, Onboarding Plan, HR Manager, HR management

SilverStorm Solutions

SilverStorm bridges the gap between the strategy and the transition for business-orientated service management. We listen to what our customers want to achieve; their success is what as a company, and, as an individual, counts.
 
We deliver next-generation service management as part of the digital transformation that our customers wish to achieve. We innovate by adopting disruptive technologies that focus on the business operation and the IT infrastructure. We solve our customers' challenges to create business services that manage heterogeneous environments across a hybrid platform.
 
Our DNA does not permit us to settle for anything less than excellence within every group of the company.

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