Discussion of what distinguishes DevOps engineers is all over blogs, articles and government forums. There are a number critical points, an example, pushing coders — not just code — over the wall into operations.
With the increasing costs of service delivery and decline of customer satisfaction, managing customers and cases with only CRM is not sufficient.
Development and Operations (DevOps) are a combination of cultural philosophy, practices and tools that increase an organisations capacity to procure applications and services quickly
According to a Deloitte Report, “the rising number of millennials and digital natives will have its innate benefits as well as challenges. To thrive in this constantly evolving digital world, it’s crucial to attract and retain that top digital talent – but it can be a struggle to adapt an old-school office environment to fit the needs of these digital superstars, whose ideal work environment may differ somewhat from a ‘traditional’ workplace. Navigating these waters can be tricky but it is essential to surviving in the new digital economy”
Digital technologies (social media, mobile, analytics, and cloud) have made it possible for innovative companies to transform the way business is done. To maintain a relevant and competitive position in the market, in this day and age, companies need to become more responsive in the areas where their business users need to be able to make smarter decisions, acting upon them immediately, while also making their ‘back-office’ processes more agile
Despite the well-known adage “slow and steady win the race”, this is not the case in business. It is important to save time and increase agility by eliminating outdated processes and automating repetitive and manual tasks.
Digital transformation challenges organisations, highlighting the strong relationship of business cycles integrated with technology evolution.
The IT4IT Reference Architecture prescribes holistic management of the business of IT with continuous insight and control, enabling Boundaryless Information Flow™ across the entire IT Value Chain – The Open Group
The daily requirements of an organisational leader involve managing daily operations, meeting Service Level Agreements (SLA’s), and analysing data to identify areas of improvement. In addition to the daily tasks, organisational leaders are also faced with the constant and evolving challenge of delivering a high quality service to its users while minimising the costs.
Those of us that have been involved in Information Technology (IT) knows that it is surrounded by buzzwords. The latest buzzword, ‘IT transformation’, has become a popular piece of the digital transformation process, but what it means depends on whom you ask. Query 10 CIO’s or IT executives about the basic definition of transformation, and you're likely to get 10 different answers.