Technology is only the first chapter in the history of the Digital Transformation. It is the tip of the iceberg of a complete revolution in placing solutions at the heart of the organisation. Companies are aware of the importance of this process, as it directly affects their customers. However, many move forward without a clear strategy, which involves employees. Why? If an employee cannot take advantage of the functions and characteristics of digitalisation, the organisation will not see a positive ROI.
Digital Transformation continues to be a challenge despite the fact that the pandemic has catalysed this process. Although 8 out of 10 companies are accelerating their digitalisation this year, 80% of organisations are still reinventing their business model, according to a study by a US multinational. A future that seeks to provide answers in an uncertain world.
Three out of ten companies do not have a Digital Transformation programme, according to a recent report by an international consulting firm. Their steps are imprecise, and the problems go hand in hand. For example, an information leak occurs and the team responsible looks for a patch to quickly solve the problem. A decision that wastes a lot of time, but also a lot of money in the productivity and fines.
Every crisis requires a coordinated, agile and personalised response. Generating a plan based on the reuse of resources, approaches and solutions can lead to management failure. The ideal is to follow procedures and instructions that offer an alternative to normal operating conditions, so as to allow the organisation to function, even if some of its functions cease to do so because of an incident.
The biggest challenge facing organisations is competing with the new rules of the game in a market where uncertainty exists due to the Covid-19 crisis. For this reason, it is essential to make decisions with an eye on Digital Transformation. Without a clear and agile strategy, it is impossible to scale up opportunities to generate value for the company and guarantee business continuity.
Digital Transformation implies more integral work that has to do with generating awareness of the need to make a cultural change, which allows employees to adopt technology as an ally for the digital environment of the new normality, a change with which the company can maintain the planned roadmap and face all the challenges come up ahead.
The pandemic has made major structural risks have an intense impact on organisations, forcing them to move up the technology adoption curve very quickly. In the space of a few days we have seen how many companies have implemented remote-working models, trained their employees in solutions they were not used to working with and promoted a different digital working model. The more agile ones have won the race, while those that still had too many manual procedures have invested more time and money in tackling this challenge.
Prevention, protection and reaction are your three allies in drawing up your business contingency plan, i.e. the set of tasks that will enable your organisation to recover from an incident in a timeframe that does not compromise any key processes. This ensures a planned response, which impacts on your company's image and reputation, while mitigating the economic impact and loss of critical data.
The Digital Transformation continually advances and, according to experts, so does the risk of a cyberattack. It is key to be prepared. At any moment, hackers can do their thing and bring an end to the business. For this reason, organisations are looking for a way to better manage risks in the new normal, where teleworking is combined with going back to the office and, therefore, to corporate networks.
Awareness-raising and investing are the two main ways to avoid taking unnecessary risks that put your organisation on the tightrope. It is no longer just a matter of pure business, now your reputation with your customers is at stake. Cyberattacks continue on an upward curve both in volume and sophistication. What’s more, the financial impact of suffering a data breach is high. The average cost is around four million euros, according to a report by the Ponemon Institute, which also shows that spending has increased by 10% in the last five years.