Organisations generally have a traditional roadmap that focuses on continuity of processes and resources, but they overlook the business model. However, this omission can be a threat to the continuity of operations, especially if external events such as the Covid-19 pandemic are not taken into account. Hence the importance of reinforcing current business models with digital technologies and capabilities that ensure business continuity.
What have I done wrong? You ask yourself over and over. I’ve done my best, but nothing is going according to plan. I have allocated a fantastic budget to the cloud, but I can’t make it a reality. I don’t get it. I am surrounded by the best and, on top of it, they have the most innovative means at their disposal. So, what button do I have to press to turn this thing on?
The cloud should be a priority for organisations that want to be competitive. According to Gartner, this year the cloud will become the default option for the implementation of software. It will do so because it provides the flexibility that guarantees more agile and appropriate responses. In addition, it simplifies the management of the infrastructure, because it does not need to maintain physical servers, while providing interfaces that facilitate configuration and monitoring.
With digitisation as a model, uncertainty as a path, learning as you go, and flexibility as a pattern, many companies are leaving their comfort zones, which they must do to continue moving towards the objectives sought. In recent months, organisations have stepped on the digital accelerator, and at a faster pace than even the most optimistic predictions. However, it is key to continue going down this path that will undoubtedly help to promote resilience.
The emergence of Covid-19 is leading to greater digitisation in many companies. Employees have changed their profile and organisations have prioritised access to give business continuity. Now the question arises as to whether they are on the right track or if they need to rethink some issues in order to handle challenges such as decreased productivity, an exponential increase in attacks, and the growing complexity of the ecosystem. This is a path that must be supplemented by internal applications, technologies, and equipment for workers to guarantee the protection of information and increase their satisfaction by having the necessary tools to perform their tasks.
The pandemic has accelerated the Digital Transformation of many companies that have had to adapt to a pace of digitisation beyond their capabilities. This has caused them to look for guarantees to be able to offer usable and intuitive services that allow them to work without complexity from a technological point of view.
Hybrid work has become the imperative of the new normality. For this reason, companies need to find new ways to maintain and develop employee engagement. How? By reinventing the way they work. The pandemic is leaving behind a scenario dominated by informal conversations in a virtual format and home offices, but also by colleagues coming to the organisation's premises to perform their tasks.
The most important piece of your company is not the technology, it is your workers. The “new normal” is going to lead to certain scenarios where they will be at the forefront of decision making due to the hybrid environment that may exist in your business. Some employees are already installed in the office, others are still teleworking, and yet another a part is combining both situations. Overcoming the challenges in terms of Human Resources management, communication, and monitoring is essential in the business field if you want to successfully take on this new reality.
Adapting to the new normality now appears to be one of the main challenges for many companies' headquarters that are at half speed with some employees at the office but a large part of the workforce doing remote work. Overnight, the virtual has taken over areas that were thought to be exclusively for -or better understood from- physical presence.
Before the coronavirus made its visit to the planet, remote working was limited. In fact, some companies were reluctant to massively incorporate this practice. However, it will be one of the examples of the “lasting impact” that the pandemic will have on companies. They have discovered it out of necessity and in the process have experienced its advantages first-hand.