How Artificial Intelligence Can Eliminate Bias And Improve HR Operations

Posted by David de Matias Batalla on Dec 20, 2017 12:00:00 AM
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The use of artificial intelligence (AI) is growing, and according to many reports, it is expected to double economic growth by 2035 with its integration. From simple AI pieces to more complex problem-solving uses, the technology has multiple benefits that can help make employees more productive, efficient and error-free.

Implementing AI as an HR function provides additional advantages by automating many of the processes that a manager does on a daily basis that can be time-consuming and arduous at best. By adding AI into the mix, HR professionals can significantly improve and streamline operations, whether by reducing administrative work or by supporting assessments and corrective actions in a bias-free manner.


Below, eight we show you some key point sourced by the Forbes Human Resources Council where it exposes how AI impacts on HR operations.

  1. Take The Human Out Of Human Resources

Artificial intelligence can be a tremendous value-add into an HR tech strategy, enabling research, data gathering, information shaping and sharing

  1. Increase Predictive Data Decision-Making

As complex data analysis becomes easily accessible, an increase in predictive data decision-making will change how we solve and deliver results.

  1. Expand HR As A Resource

The HR function will not be less human with the introduction of artificial intelligence. AI will be suitable for more basic tasks and even in helping managers with performance management tasks.

  1. Eliminate Human Bias

Although we cannot entirely remove the "human" aspect of HR yet, artificial intelligence will unequivocally work as an advocate to HR. AI will help eliminate human bias by identifying potential bias in job descriptions and HR communication. 

  1. Become A Tactical And Strategic Asset

Artificial intelligence will evolve as a tactical and strategic asset for HR. AI can be used for tactical duties such as recruiting, onboarding, benefits administration and performance management. 

  1. Reduce Administrative Work

In the next few years, we’ll begin to see artificial intelligence automating certain administrative functions and reducing the number of menial tasks faced by HR employees

  1. Allow More People Time For HR

Artificial intelligence will help to continually automate tedious administrative processes so that we can be freed up to do what we should be doing best — improving our people and their experiences at our company. 

  1. Improve Decision-Making And Drive Results

Artificial intelligence like predictive analytics can offer insight into the likelihood of an employee leaving, their potential and overall level of engagement 

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More Information


Source: Forbes

Topics: CIO, HR, Technology, Cloud, CEO, change management, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss, HR Manager, HR management, Onboarding Plan

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