I have already implemented ServiceNow, so What Now!

Posted by SilverStorm on Nov 7, 2019 12:51:13 PM


Paying attention to the activities that support the organization is a task that companies should carry out. It influences the user experience and the efficiency of the business. A strategic partner in this path is ServiceNow.

A partner that allows you to approach Digital Transformation to improve operations, increase productivity and solve problems in an agile manner. ServiceNow identifies issues and minimises costs, while meeting the requirements. A solution that involves an investment with added value. If you have already made the decision, you will wonder, what now!

When you decided to invest in the tool, you did it because it promised to eliminate the barriers and IT problems of your company to increase profits. ServiceNow was also going to be a before and after for all your workers, since it guaranteed that the technology was going to be friendly, intuitive and active. It is neccessary, of course, the proactivity to meet any initial requirement.

There are many promises that seem to be not taking the right course. Why? You think that you have spent a lot of time and money and you don't see the returns. In your head the questions follow one after another: Am I getting the most out of ServiceNow? Does my current configuration meet my expectations? Do I have the necessary knowledge to take advantage of all its functionalities? Questions that drown our day to day because the general feeling is that nothing has changed and we face the same problems we had with the old applications outside the cloud.

Do not worry! You have made the right decision. You do not have to look for a substitute. What you have to do is to get a partner that offers you the necessary vision to achieve your goals in the short and long term. Launch an SOS if you feel alone once the project is over or because it is impossible to obtain adequate resources within a reasonable time.

You can end the problems mentioned with a reference ally. A helping hand and with the necessary experience to maximize the Return On Investment. Our continuous improvement service, ServiceImprovement, is much more than support. We are a continuous improvement system that adapts perfectly to your needs, providing greater commercial agility and efficiency. A necessary calibration performed by a multidisciplinary team of experts.


Topics: IT, Digitaltransformation, WhatNow, ServiceImprovement, Solutions

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