SilverStorm Blog

IT Service Management Trends to Watch in 2018

Posted by David de Matias Batalla on Dec 29, 2017 9:31:00 AM
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SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition.  SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. Each week we research and find our best “Top 3” articles published online which include such topics as Digital Transformation.

By providing this information, we aim to help our customers ‘bridge the gap’ between their business strategy and their Digital Transformation project. These are the five articles focus on IT Service Management Trends selected for this week:

   1. Five IT Management Trends to Watch for in 2018

   2. Top 10 Technology Trends Impacting Infraestructure & Operations for 2018

   3. Three Top Facility Management Trends to Watch in 2018

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In addition, we would like to recommend the following news articles relating to SilverStorm and our technology partners (ServiceNow, Zenoss and Nexthink).

   1. Nexthink Predicts 2018 as a Game-Changing year for the End-User Computing Industry

   2. Zenoss Announces 3rd Annual Global ZenPack Challenge to Be Held at GalaxZ18


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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss, it service management

SilverStorm Solutions

SilverStorm bridges the gap between the strategy and the transition for business-orientated service management. We listen to what our customers want to achieve; their success is what as a company, and, as an individual, counts.
We deliver next-generation service management as part of the digital transformation that our customers wish to achieve. We innovate by adopting disruptive technologies that focus on the business operation and the IT infrastructure. We solve our customers' challenges to create business services that manage heterogeneous environments across a hybrid platform.
Our DNA does not permit us to settle for anything less than excellence within every group of the company.

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