Are you really prepared to face the security challenges of the “new normality”? IT risks, company assets, data, and user access are the keys to ensuring that there are no security gaps and that the wrong people cannot access sensitive information. Now more than ever it is time to take charge of this pillar that is essential to the businesses of today, those that have changed the manual for the automatic, the paper for the screen.
Now is the best time for organisations to reinvent themselves and present their services and solutions as workflows that connect their customers, employees, and suppliers. It’s time to leave manual processes behind and bet on automation. The biggest disruption ever raised in the business world is here. Are you ready? If the answer is yes, keep reading. The fact of the matter is that levels of uncertainty will only increase the anxiety experienced by workers. We do not yet know what has only disappeared for now and what has been erased forever. The new normal has been imposed and with it we see a significant number of changes on the path of Digital Transformation.
Clients are seeking to simplify solutions to be able to efficiently manage their businesses. The trend of the past of having two, three, or four different apps is being abandoned. The reason is very simple: companies want to have visibility and traceability of all movements from a single tool. The Digital Transformation is making it easier for organisations to scale and operate in increasingly changing, dynamic, and demanding scenarios.
It’s no secret that the pandemic is underscoring the urgent need for businesses to digitally transform. Streamlining workflows is the way to maintain business resilience, drive growth, and increase the productivity of your employees. Yes, people are the cornerstone of business. For this reason, it is key that they can carry out their tasks from anywhere. Leaders are realising that they need to automate all non-value-added functions so that their workers can focus on the essentials.
Scalability together with agility is the combination that companies demand from their partners as they fight for the Digital Transformation of their businesses, with the aim of facing the future head on. These changes affect employees, who are seeing how their workplace is evolving to become more and more digital. To ensure that in that transition productivity is not lost along the way, business growth is driven, and resilience is increased, it is key to scale IT and customer service operations quickly.
Have you thought about how the “new normal” influences business continuity? Do you have a contingency plan in place for any unforeseen event? The current situation has a certain unstable nature, so companies must be prepared; it is not an option, it is a necessity. Above all if we take into account that the rest are already doing it. They are preparing for what may come based on four essential pillars: productivity, compliance, safety, and employees. They must feel the need to be leaders and not be left behind.
Organisations generally have a traditional roadmap that focuses on continuity of processes and resources, but they overlook the business model. However, this omission can be a threat to the continuity of operations, especially if external events such as the Covid-19 pandemic are not taken into account. Hence the importance of reinforcing current business models with digital technologies and capabilities that ensure business continuity.
What have I done wrong? You ask yourself over and over. I’ve done my best, but nothing is going according to plan. I have allocated a fantastic budget to the cloud, but I can’t make it a reality. I don’t get it. I am surrounded by the best and, on top of it, they have the most innovative means at their disposal. So, what button do I have to press to turn this thing on?
The cloud should be a priority for organisations that want to be competitive. According to Gartner, this year the cloud will become the default option for the implementation of software. It will do so because it provides the flexibility that guarantees more agile and appropriate responses. In addition, it simplifies the management of the infrastructure, because it does not need to maintain physical servers, while providing interfaces that facilitate configuration and monitoring.
With digitisation as a model, uncertainty as a path, learning as you go, and flexibility as a pattern, many companies are leaving their comfort zones, which they must do to continue moving towards the objectives sought. In recent months, organisations have stepped on the digital accelerator, and at a faster pace than even the most optimistic predictions. However, it is key to continue going down this path that will undoubtedly help to promote resilience.