Every crisis requires a coordinated, agile and personalised response. Generating a plan based on the reuse of resources, approaches and solutions can lead to management failure. The ideal is to follow procedures and instructions that offer an alternative to normal operating conditions, so as to allow the organisation to function, even if some of its functions cease to do so because of an incident.
Prevention, protection and reaction are your three allies in drawing up your business contingency plan, i.e. the set of tasks that will enable your organisation to recover from an incident in a timeframe that does not compromise any key processes. This ensures a planned response, which impacts on your company's image and reputation, while mitigating the economic impact and loss of critical data.