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Why is continuous improvement so important to motivate your employees?

Posted by SilverStorm on Oct 15, 2019 9:00:00 AM

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Topics: Nexthink, sentiment data, integral management, Digital Employee Experience, continuous improvement, proactivity, objective metrics

Five Ways to Accurately Measure Employee Experience Success

Posted by Nexthink on Sep 26, 2019 9:00:00 AM

Even though it’s early, my discussions these first few months of the year tell me that “employee experience” is becoming one of the buzzwords of 2019. The CEOs and CTOs I’ve spoken with at companies of all types and sizes are talking about the need to provide a world-class workplace experience for their employees (and what that actually means).

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Topics: productivity, Nexthink, Digital Transformation, hard metrics, user sentiment, Digital Employee Experience

Evolving Digital Employee Experience – the Next Generation of Chatbots is Powered with Actionable Insight

Posted by Nexthink on Sep 3, 2019 9:00:00 AM

It is difficult to overstate the importance and impact that Artificial Intelligence (AI) has had on the employee experience. This is crystal clear when you see how employees are interacting with their IT departments. Employees expect technology to just work. When there are technical problems the expectation is that fixing the issue will be fast and seamless. An increasingly important part of meeting this employee demand is the virtual agent, or chatbot.

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Topics: Nexthink, ServiceNow Virtual Agent, Digital Employee Experience, Chabots

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