The release of Nexthink’s Digital Experience Score earlier this year was an important milestone for the company and was the outcome of many conversations we had with our customers over the last few years. It has probably been five years since I first heard a customer talking about the need for metrics to address the challenges they were having in taking a more employee-centric approach to their business.
"We weren't the first to this party, but we're going to be the best, because innovation is what distinguishes a leader from the rest"
Steve Jobs said that "the system is that there is no system. That doesn't mean we don't have process. Apple is a very disciplined company, and we have great processes. But that's not what it's about. Processes make you more efficient. But innovation comes from people meeting up in the hallways or calling each other at 10:30 at night with a new idea".
At SilverStorm, innovation is the engine of our existence, not just for implementing changes at our clients’ businesses, but also as an internal element that distinguishes us and gives us a leading position with respect to change.