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The invisible driver who guides employees in digital adoption

Posted by SilverStorm on May 28, 2020 8:00:00 AM

Does your company have processes with too many steps? Do employees not know how to, or are they too lazy to, carry out certain tasks to the very end? If the answer to either of these questions is yes, read on. In this information you will find the keys to improving the digital adoption of your workers, while increasing their productivity and efficiency.

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Topics: employees, walkme, digital adoption

Employee Engagement Is On IT

Posted by Nexthink on Feb 25, 2020 8:55:00 AM

Ten years ago you and I would have never discussed things like employee experience and engagement. We used to communicate in more defined terms. Admittedly, business needs were more centered on our customers, less on our own employees.

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Topics: Technology, IT, employees

Want to repair a toxic work culture? You need a new type of hero

Posted by Nexthink on Dec 10, 2019 11:05:00 AM

There’s something weird going on in the world of enterprise tech.

IT support—often stereotyped as being distant, detached, and uncharismatic—is somehow becoming a source of cultural inspiration for employee productivity and happiness.

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Topics: IT, Nexthink, user feelings, hard metrics, employees, incidents, toxic work culture

What are the reasons that make employees the best ambassadors of your company?

Posted by SilverStorm on Dec 3, 2019 9:00:00 AM

It is a long-distance race. Having an attractive company with ‘x-factor’ is a challenge. Being able to attract and retain the best professionals depends on the philosophy and way of working. Step by step, and from the inside, the company has to set foundations so that the workers feel part of the company and can become the best ambassadors.

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Topics: productivity, Nexthink, user sentiment, employees, performance, talent, user experience, motivational climate, Benefits, collaborative culture, commitment

How to manage change without losing sight of your people

Posted by Rebeca Sánchez on Nov 22, 2019 8:55:00 AM

Innovation is constant as companies move in an environment that evolves very fast. To survive it is essential to bet on the management of organizational change. But what does it mean a proposal  is integrated in the Digital Transformation? A sustainable process, aligned with the business strategy, which bets on people with the main objective of leading the organization to success. Organizational change takes advantage of the novelties of the digital environment to create a flexible structure that is capable of reacting to changes on time and from knowledge.

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Topics: employees, Solutions, leadership, Organizational Change

HR skills get a makeover

Posted by ServiceNow on Nov 19, 2019 9:00:00 AM

HR teams must lead broad employee reskilling efforts, but many need skill upgrades themselves. “People analytics” is the HR skill in top demand. HR teams also need to double down on soft skills and business acumen.

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Topics: HR, ServiceNow, communication, HR management, employee experience, employees, creativity, leadership, abilities

How feelings help enterprises to be successful?

Posted by SilverStorm on Oct 1, 2019 9:00:00 AM

The development of information and communications technologies has meant a revolution in IT companies, as the employees acquire new roles. It goes from being a mere spectator of content to becoming the generator of it. For this reason, it is important to have innovative tools at their service so they can interact with the all IT environment in a safe and pleasant way.

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Topics: IT, productivity, Digital Transformation, user feelings, employees, objective data

What is the essence of ServiceNow?

Posted by SilverStorm on Sep 24, 2019 9:00:00 AM

In the digital era, professions related to engineering, telecommunications and Information Technology (IT) are essential to help companies solve the problems that arise in their day-to-day lives and, above all, to keep updated to make the most of the platforms they implement. IT department must be the backbone of the companies, it is the vital basis that supports and directs disruptive technologies in a connected society, which will continue to grow exponentially in the coming years.

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Topics: productivity, Digital Transformation, ServiceNow Fundamentals, training, employees

Have you stopped to think what makes us lose IT issues?

Posted by SilverStorm on Sep 17, 2019 9:00:00 AM

Many companies have been at the forefront of technology by providing their employees with solutions that simplify and automate tasks to reduce time and cost. However, they have not stopped to think that they can still further reduce their issues. And is that each worker continues to lose 22 minutes a day due to IT problems. The reason: employees choose silence.

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Topics: IT, productivity, employees, continuous improvement, bad experiences, prevention, issues

The Future of Work Is Human — Only Better

Posted by ServiceNow on Sep 10, 2019 9:25:00 AM

From The Terminator to Ex Machina, Hollywood has a long history of portraying robots and Artificial Intelligence as an evil cohort with little regard for human life. But what is more alarming than a robot trying to eliminate the human race? How about one trying to take your job?

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Topics: ServiceNow, Digital Transformation, robots, employees, process automation, smart machines, creativity

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