Technology is only the first chapter in the history of the Digital Transformation. It is the tip of the iceberg of a complete revolution in placing solutions at the heart of the organisation. Companies are aware of the importance of this process, as it directly affects their customers. However, many move forward without a clear strategy, which involves employees. Why? If an employee cannot take advantage of the functions and characteristics of digitalisation, the organisation will not see a positive ROI.
Before the coronavirus made its visit to the planet, remote working was limited. In fact, some companies were reluctant to massively incorporate this practice. However, it will be one of the examples of the “lasting impact” that the pandemic will have on companies. They have discovered it out of necessity and in the process have experienced its advantages first-hand.