With digitisation as a model, uncertainty as a path, learning as you go, and flexibility as a pattern, many companies are leaving their comfort zones, which they must do to continue moving towards the objectives sought. In recent months, organisations have stepped on the digital accelerator, and at a faster pace than even the most optimistic predictions. However, it is key to continue going down this path that will undoubtedly help to promote resilience.
Topics: HR, Digitaltransformation, ServiceNow, productivity, Nexthink, Digital Experience Score, employees
The pandemic has accelerated the Digital Transformation of many companies that have had to adapt to a pace of digitisation beyond their capabilities. This has caused them to look for guarantees to be able to offer usable and intuitive services that allow them to work without complexity from a technological point of view.
Topics: HR, Digitaltransformation, ServiceNow, Nexthink, employees, The New Normal Services
Hybrid work has become the imperative of the new normality. For this reason, companies need to find new ways to maintain and develop employee engagement. How? By reinventing the way they work. The pandemic is leaving behind a scenario dominated by informal conversations in a virtual format and home offices, but also by colleagues coming to the organisation's premises to perform their tasks.
Topics: Digitaltransformation, Nexthink, employees
The most important piece of your company is not the technology, it is your workers. The “new normal” is going to lead to certain scenarios where they will be at the forefront of decision making due to the hybrid environment that may exist in your business. Some employees are already installed in the office, others are still teleworking, and yet another a part is combining both situations. Overcoming the challenges in terms of Human Resources management, communication, and monitoring is essential in the business field if you want to successfully take on this new reality.
Topics: ServiceNow, Nexthink, Digital Transformation, employees, The New Normal Services
With millions of employees recently making the jump to remote work, some IT departments are finding themselves on unfamiliar ground, and with newfound stress and pressure.
The past several weeks have been anything but normal, especially for those in enterprise IT. Though every company is facing their own unique challenges, we have noticed that certain technical use cases come up over and over again with our customers. After two months, and countless use cases, we’ve picked the top remote work problems that enterprise IT departments are solving with Nexthink.
Topics: Nexthink, problems, Remote Work
The world is a perfect system governed by universal laws that control its workings. Therefore, if it rains hard and you have no umbrella, you come home soaked. This happens because there is a reason that triggers a consequence. The law of cause and effect is present in all areas of society.
Topics: productivity, Nexthink, remote working
Employees are the best voice of any company's image. If they are informed and motivated, they will be more productive in their daily lives. They will be proud to use the company’s tools and services, will speak well of the company to their friends, family and contacts which will help in attracting new talent. The solution is obvious. Communication, recognition and encouragement. Giving workers the instruments, they need and the opportunities to feel useful and to turn ideas into differentiating projects that can change the world.
Topics: IT, Nexthink, Digital Transformation, user sentiment, Digital Employee Experience
There’s something weird going on in the world of enterprise tech.
IT support—often stereotyped as being distant, detached, and uncharismatic—is somehow becoming a source of cultural inspiration for employee productivity and happiness.
Topics: IT, Nexthink, user feelings, hard metrics, employees, incidents, toxic work culture
It is a long-distance race. Having an attractive company with ‘x-factor’ is a challenge. Being able to attract and retain the best professionals depends on the philosophy and way of working. Step by step, and from the inside, the company has to set foundations so that the workers feel part of the company and can become the best ambassadors.
Topics: productivity, Nexthink, user sentiment, employees, performance, talent, user experience, motivational climate, Benefits, collaborative culture, commitment