There’s something weird going on in the world of enterprise tech.
IT support—often stereotyped as being distant, detached, and uncharismatic—is somehow becoming a source of cultural inspiration for employee productivity and happiness.
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Topics: IT, Nexthink, user feelings, hard metrics, employees, incidents, toxic work culture
The development of information and communications technologies has meant a revolution in IT companies, as the employees acquire new roles. It goes from being a mere spectator of content to becoming the generator of it. For this reason, it is important to have innovative tools at their service so they can interact with the all IT environment in a safe and pleasant way.
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Topics: IT, productivity, Digital Transformation, user feelings, employees, objective data