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How IT Service Management Deliver Value in Digital Firms

Posted by David de Matias Batalla on Dec 19, 2017 11:08:30 AM

According to a last researches of ITSM published by many experts, the primary focus for digital companies’ plans is making business processes more efficient. Their thoughts concern is that they won’t be able to innovate fast enough to meet enterprise goals

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Topics: CIO, HR, Technology, Cloud, CEO, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss, it service management

ITSM, "To infinity and beyond!” Current situation and trends of the ITSM industry

Posted by Raúl Poveda on Dec 13, 2017 6:37:08 PM

After several years of opinions, predictions, studies, surveys but also; hard work, a clear strategy of improvement, evolution, self-criticism and adaptation, we must recognize that the industry and ITSM solutions have managed to position and consolidate as an element of contribution of value and differentiation in organizations. If we pull only statistics which indicate that the sector will grow from a turnover of $4.4 billion to $8.78 billion in 2021, this is enough to prove the importance of these ITSM solutions.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss

ITSM Trends in Digital Transformation in 2018

Posted by David de Matias Batalla on Nov 24, 2017 10:51:49 AM

SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition.  SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. Each week we research and find our best “Top 3” articles published online which include such topics as Digital Transformation.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss

HR Trends in Digital Transformation

Posted by David de Matias Batalla on Nov 17, 2017 11:22:07 AM

SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition.  SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. Each week we research and find our best “Top 5” articles published online which include such topics as Digital Transformation.

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Topics: CIO, HR, Technology, Cloud, CEO, change management, SaaS, Digitaltransformation, ServiceNow, servicemanagement, devops, Nexthink, Zenoss

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